Use Your Customers as Ethnographers

When it comes to discovering unmet customer needs and innovation opportunities,there’s no substitute for in-the-moment, in-context observation for making meaning out of the complex weave of emotion and rationality that drives consumer behavior.

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Consumer-led packaging development in 96 seconds

Helping Global packaging teams connect with the real consumer experience throughout the packaging development process, remains one of the most popular applications of digital immersions.

A huge thanks to our video editing team and the “Thinkers” who allowed us to use some of their experiences to help explain why in just over 90 seconds!