Managing the Message 2021 recordings
Dr Phil Hammond - NHS Doctor, BBC broadcaster and comedian
Our key takeaway: The BRAUNS method for communicating a difficult message - What are the benefits, risks, alternatives, unknowns, outcomes if we did nothing, and safety nets if things go wrong.
Our key action: Introducing that.
WTF: Words That Fail
Vikki Ross - Copy Chief
Watch Me Think
Ta-Da’s that deliver Ah-ha’s