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The100: Search listening, strategy and Le Whopper

By Alistair Vince | April 3, 2020

This is not a debate Marco Del Valle spent 30 days interviewing some of the best debaters to see how we could improve strategy. Many debaters use the HEEL structure for their arguments, which can also be applied to our own industry: Handle – Your idea in brief Explanation – The insights that support it Examples …

By Bo Beep | March 24, 2020

Alternatives to focus groups, in-depth interviews, in-home testing? Need to conduct face-to-face research? Are your plans for focus-groups, possibly in-depth interviews or in-person in-home testing having to be temporarily suspended? If so, what alternatives are open to you? (Independent quallie? Read this first…) Alternatives to physically being there It’s the same issue faced by businesses, …

By Bo Beep | March 23, 2020

Proof that “customer closeness” is just lip service? Around 9 years ago the 2 gents pictured below started a business. It had the mantra of getting companies closer to their consumers. Plus some weird stuff about walking in their shoes… don’t ask. They had seen the truth that many companies all too often surrounded themselves …

The100: Creativity laws, strategy and marmots

By Alistair Vince | March 20, 2020

Firstly, before we get started, a short notice: if you work with independent qual researchers then please read this – we know things aren’t easy at present, so we’re trying to help where we can. On a personal note, I hope you and your families are staying well. We drink tea and carry on. In bricks …

Covid-19: we’re here to help

By Alistair Vince | March 13, 2020

We’ve heard from many sources that certain traditional research methods – mostly those that involve face-to-face interactions – may have to be curtailed while we work through the coming months. This restriction may hold up projects and, more worryingly, put the livelihoods of some independent freelance researchers at risk. As many of you know, Watch …

These are the thoughts of WATCH ME THINK, a global consumer empathy agency. We help companies EMPATHISE with their customers; to Bring to Life; to Engage; to get Closer. To DISCOVER what does and doesn't work, through both Shopper & Consumer Lenses. And to DEVELOP and enhance products and services through Innovation & Renovation. Fancy a chat?

Sausages Simon

By Alistair Vince | October 16, 2010

[youtube=http://www.youtube.com/watch?v=jFEIMPFEglA] We saw this on Youtube. It’s something that we liked. Someone passing on their opinion on a product. It’s great. Interesting – portionable sausages. Like it. Wonder if any sausage manufacturers have seen this?

Make customers your number 1 priority

By Alistair Vince | October 10, 2010

We’re always interested in seeing what people are saying about how companies should interact with consumers. Over at Blogging Innovation a recent piece on Reinventing Customer Relationships highlights Making Customers your number 1 priority. They go on to describe what companies should be looking at when running their business. These include How would we go …

Don’t assume the obvious

By Alistair Vince | October 4, 2010

Over at future lab they recently wrote about neuroscience and it picking up the ‘what’s important’ elements of the yogurt consumption experience. It focused on assumption.. ‘it’s an important lesson for all product marketers. Don’t assume that the obvious product characteristics are the only important ones’ More importantly for us they go on to say …

We’re going to watch you think

By Alistair Vince | September 28, 2010

Don’t count the people you reach, reach the people that count. A very clever man said that. We believe in that entirely. We believe it in so much we’re creating a company that will help brand owners do just that. Over the coming months you’ll be able to see the development of a project that …