What We Create
Watch Me Think constantly produces a stream of self-commissioned research into consumer behaviours and preferences around the world.
We often get asked if we could share our findings, or to be precise, the videos more widely.
We can. And do. But only on a 1-to-1 request basis for private access, because we respect and hold dear the privacy of our respondents (our "Thinkers").
So if you do see anything below that is of interest, and you'd like to find out more about and see the videos in question, get in touch.
Insight Led Consumer Closeness Programmes
(It’s about winning, not the taking part) *(47 year old man makes meme – my apologies) Consumer closeness projects aren’t just about watching or speaking to people on video. There, I said it. You may be surprised to hear that from me, as a founder of a video based market research company, but after running …
Empathy? Not feeling it.
Consumer closeness? Not even close. Consumer centricity? More like on the periphery. There is plenty written about these 3 key approaches to market research, but no one has nailed it. No one has got it working in such a way that they are really understanding people; and as a result, no one is really winning …
Breadth and Depth: How to become a better Market Researcher
Despite (or perhaps because of!) the growing number of training courses in consumer / market research, it can be difficult to know where to start. So, as someone who once found themselves wondering that exact thing, here are a few tips. A good researcher needs to build two things: Breadth: A strong technical skill set …
McDonald’s Spicy Chicken McNuggets – A Post Launch Consumer Review
Every month we choose a new product from around the world to qualitatively review, and (mighty) hot off October’s press is a look at McDonald’s Spicy Chicken McNuggets in the US. For me it was a really interesting one to work on because it meant adapting our Post Launch Consumer Review for quick service restaurants. …
Optimization for the NPD Post-Launch Happy Endings
“Once upon a time you launched an innovation… And despite retailers taking fewer new SKUs, you managed to get your brand spanking new product on the shelf, and even the e-commerce grid, with most of your retail distributors. Congratulate the teams who labored long through the stage gates and NPD milestones! Your 18 month innovation …
How to reduce the threat of being delisted, in under 3 months, without breaking the bank
3 pieces of advice for anyone spinning insights and shopper plates: Eat your greens Put hedgehog holes in fences Review your new product launches As the prospect of further range rationalisation continues to insist upon its presence, number 3 has never been more important. And the only way to keep your seat at the mahogany …
Qualitative behavioural research: key principles
Qualitative behavioural research allows us to understand the what’s, the how’s, and the why’s of peoples’ decision making and the consequent actions taken. As market/shopper/consumer researchers, we want to learn and gain an empathetic understanding of: what consumers do, how they do it, or how they make a decision, and why they do it in …
“We accept the reality of the world with which we’re presented.”
Anyone? It’s a line from the 1998 film The Truman Show – the story of an insurance salesman who slowly discovers that his whole life has been a television show. A work of fiction that is precipitously and painfully close to real life. Because all the things we often perceive to be true, may not …
12 key learnings for conducting market research with videos
Using videos of customers and consumers in market research is nothing new. We’ve been doing video ethnography ourselves for almost 10 years. As such, we’ve learnt a huge amount about what to do, and what not to do, when conducting behavioural research in this medium. Here’s 12 things that have been consistently proven to be …
Proof that “consumer closeness” is just lip service?
Around 9 years ago the 2 gents pictured below started a business. It had the mantra of getting companies closer to their consumers. Plus some weird stuff about walking in their shoes… don’t ask. They had seen the truth that many companies all too often surrounded themselves with what was familiar. That they rarely bothered …
Opportunity Identification
Qualitative opportunity identification utilizes consumers to uncover real pain points, needs, and workarounds to drive innovation towards actual gaps in the market, faster. Involving the consumer earlier in the process narrows the scope of innovation and quickly allows client teams to focus on what’s important: solving REAL consumer problems. It’s estimated that of the 30,000 …
Reduce, Reuse, Recycle – How consumers are leading the way on waste
Whether you love Greta Thunberg or not, there is no denying that she is making people sit up and listen. And is empowering them to take action, no matter how small, to make a positive difference to the world. But she is not the only one. There are many others that are leading the way …