The100: Questions, presentations and shampoo bottles

Most of the world doesn’t think like you Chaz Wigley, Chairman of BBH Asia, has listed 100 lessons learnt over his career. I love this. So many gems. Here are just a few: Don’t ever look down on your target audience. It doesn’t help you in your job and they have their reasons for their …

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The100: Impression amplifiers, space/s and Animal Crossing

McClaren | Global management consulting Why do companies and governments call on McKinsey when they could call on McClaren? So asks Rory Sutherland in a typically brilliant piece for the Spectator. “The reason is that both bureaucrats and businesspeople are heavily attracted to the illusion of certainty. Standard cost-cutting ‘efficiencies’ can usually be ‘proven’ to work in …

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Online retailers: if you can’t get me now, when will you?

In the past 6 weeks I have bought a load of things online including printer cartridges (for the kids’ schoolwork), a large picture frame, cheese (of course), wine (of course), coloured paper, postcards and some 6 packs of shoelaces.  All of which I would normally buy from the high street.  Thing is, whilst some of …

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The100: Pneuma, unknown unknowns and batty geniuses

Advertise or not to advertise There’s much debate about whether budgets should be cut. Do we market (research) our way out of this crisis or is everyone right to stop? Mark Ritson argues that the best marketers will be upping, not cutting, their budgets. Stopping advertising to save money is like stopping your watch to …

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The100: Search listening, strategy and Le Whopper

This is not a debate Marco Del Valle spent 30 days interviewing some of the best debaters to see how we could improve strategy. Many debaters use the HEEL structure for their arguments, which can also be applied to our own industry: Handle – Your idea in brief Explanation – The insights that support it Examples …

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Alternatives to face-to-face research

Alternatives to focus groups, in-depth interviews, in-home testing? Need to conduct face-to-face research? Are your plans for focus-groups, possibly in-depth interviews or in-person in-home testing having to be temporarily suspended? If so, what alternatives are open to you? (Independent quallie? Read this first…) Alternatives to physically being there It’s the same issue faced by businesses, …

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The100: Creativity laws, strategy and marmots

Firstly, before we get started, a short notice: if you work with independent qual researchers then please read this – we know things aren’t easy at present, so we’re trying to help where we can. On a personal note, I hope you and your families are staying well. We drink tea and carry on. In bricks …

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Covid-19: we’re here to help

We’ve heard from many sources that certain traditional research methods – mostly those that involve face-to-face interactions – may have to be curtailed while we work through the coming months. This restriction may hold up projects and, more worryingly, put the livelihoods of some independent freelance researchers at risk. As many of you know, Watch …

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The100: Powerful videos, the trio of doom, and hypnagogic jerks

Knights of conference-style seating For millions of years, humans or even higher primates have sat around in circles to discuss things. There’s a reason we call them the knights of the round table, not the knights of conference-style seating. In this interview, Rory Sutherland addresses the behavioural science behind video conferencing and remote work. Personally, …

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