The100: Brand cannibalization, choosing a project and James Bond

Time = Memory How is it that the days drag, yet the weeks pass faster than you can say “20 Fridays until Christmas”? Well, because it’s Quarantime, the explanation of which is surprisingly logical: The passage of time as it happens (days) will be slower because of the monotony of your environment. But the memory of …

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The100: Right answers, messy middles and 3rd order island

Research: using it properly His [Dave] Trott-ness tells the tale of the Indian Mongoose brought in to control the rats in Hawaii. He says it was the right answer to the wrong question: Properly used, research is about finding out things we never expected, things we didn’t know. Which is why Jon Steel says the …

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The100: Brand purpose, prediction addiction and back in the USSR

The benefits of foresight? Do predictions become self-fulfilling prophecies? Does this make predictions dangerous? Should we stop making predictions? Will I ever stop asking so many questions? (I hope not.) Stuart Ritchie has been unpacking Margaret Heffernan’s book on our addiction to prediction. Our fervent desire to know and chart the future – and our …

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The100: Behavioural economics, aspiration windows and The Codfather

The aspiration gap Yup. They’ve done it again. Reach Solutions, whose previous white papers Gut Instinct and The Empathy Delusion made many a marketeer mop their brow, are back making us feel uncomfortable with The Aspiration Window:  Given what we now know about the analytical thinking styles of people working in advertising and marketing and our empathy …

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The100: Cathedrals, scarcity heuristics and sucking sounds

When you’re last, make it a race to come first Mr D Trott esq has a knack for finding anecdotes around people solving problems in unusual ways. Here’s his tale of a wine merchant using the scarcity heuristic to invent a tradition now culturally ingrained. As a columnist from The New York Times put it: As …

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Qualitative behavioural research: key principles

Qualitative behavioural research allows us to understand the what’s, the how’s, and the why’s of peoples’ decision making and the consequent actions taken. As market/shopper/consumer researchers, we want to learn and gain an empathetic understanding of: what consumers do, how they do it, or how they make a decision, and why they do it in …

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The100: Questions, presentations and shampoo bottles

Most of the world doesn’t think like you Chaz Wigley, Chairman of BBH Asia, has listed 100 lessons learnt over his career. I love this. So many gems. Here are just a few: Don’t ever look down on your target audience. It doesn’t help you in your job and they have their reasons for their …

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The100: Impression amplifiers, space/s and Animal Crossing

McClaren | Global management consulting Why do companies and governments call on McKinsey when they could call on McClaren? So asks Rory Sutherland in a typically brilliant piece for the Spectator. “The reason is that both bureaucrats and businesspeople are heavily attracted to the illusion of certainty. Standard cost-cutting ‘efficiencies’ can usually be ‘proven’ to work in …

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