The Rise of Online Shopping & Marketplace Implications
USA – October 2017
With the rise of online grocery and even failure of some brick and mortar stores we explore behaviors, delighters, and pain points of the online shopping experience. We dive deeper into implications and strategies for brands in an online marketplace.
- The rise of grocery delivery services
- Consumer trends across categories for online shopping
- Consumer viewpoints on the shift to online vs. brick and mortar stores
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